How We Do Things At Equasion


 

Equasion is a unique recruitment and training organisation based in Gauteng offering clients a diverse suite of recruitment services. Renowned for a personalised service and delivering on client and candidate expectations with retention being top of mind, we are perfectly positioned to assist clients in attaining their recruitment objectives!

Service Philosophy

We strive to provide a “world class” service to clients and to candidates. To make the people that we interact with feel that they will always be remembered is close to the heart of the leadership. We treat all with the utmost respect – candidates are treated in the same manner as we treat our clients. We know that without candidates and clients we would not have a business. We conduct a formal performance evaluation of the business with our clients in addition to keeping in regular touch on a day to day basis.

BEE Strategy

Ownership
  • 100% Black woman owned
Management
  • 100% Black women managed
EE
  • 100% Employment Equity staff members.
Social Commitment
  • Free customer service training provided to temporary staff (candidates selected at our discretion)
  • Payment of flights for selected candidates to attend interviews
  • We donate R3000.00 per annum to a children’s home
  • In 2010 we assisted a disabled person by repairing their wheelchair
  • Annually we offer 2 days of our time to a home for the mentally challenged whereby we receive a wish list from the home and facilitate communication of the wish list to our customers and networks ensuring that gifts reach the home
  • Kayroon Karrim donated her time to assist Cell C and DTI on the Techno Girls Programme to evaluate Grade 11 and 12 children’s business plans
Enterprise Development
  • We outsource projects to two freelance black females

 

Recruitment Methodology

Receiving the job specification

Job specifications, once received, are loaded onto our internal recruitment software. We clarify the role requirements and package offered with the client. For new clientele, we will schedule a visit to the client’s premises to gain an understanding of the company and departmental culture, and meet with HR personnel and line management to further understand the company’s challenges, goals and expectations from an agency. Please note that prior to meeting with a client we will conduct online research into the organisation so you can expect our team to already be quite knowledgeable about your company before meeting with us. Once we have an accurate understanding we search our databases.

 

Attracting talent

Should we not find the right candidate on our database we advertise the position on our website and external job portals. An element of “search” is normally involved in the process where we network with candidates and contacts to discover that perfect fit for the role. Advertisements are compiled with care by consultants who are trained in copywriting ads.

 

Screening

When screening CVs we compare the CV accurately to the client’s requirements by extracting the most important criteria. Should there be any information missing from a CV in order for us to make the best decision we will clarify this with the candidate. We are prepared before we interview a candidate; each interview is unique and is based on the client’s key requirements for the role. Approximately 15 minutes of the interview is dedicated to marketing the role, company and industry to the candidate. We prefer our candidates to leave an interview feeling on top of the world, confident and feeling that they were treated with respect.

 

Assessments

Equasion Consulting utilises E-Skill Assessment Software which is an online based assessment that candidates may complete at our offices or alternatively at a venue of their choice. In addition, we offer clients Psychometric Assessments.

 

e-Skills Testing Capability include:

  • Primary Work Skills
  • Languages
  • Abilities & Aptitudes
  • Office Software
  • Operating Systems
  • Typing and Data Entry
  • Accounting & Financial
  • Sales & Marketing
  • Legal
  • Call Centre
  • Healthcare
  • Human Resources
  • Application Development
  • Database
  • Web Development
  • Hardware & Networking

 

Verification & Reference Checks

All verification checks are completed by Kroll MIE as requested by the client. We conduct 2 reference checks. Reference questions are tailored per role and consultants can probe deeply into a candidate if needed. We ensure that we contact landline numbers only and include the name of the referee and the contact number should the client wish to verify any information.


Presentation of CVS

Please note that we are able to work effectively with a client’s eRecruitment technology should CVs need to be uploaded online. Accompanying the CV are the testing results, verification results and references conducted.

 

Arranging Interviews

We arrange interviews for the client with the candidate/s. We also provide clients with insight into which high skilled candidates may be in demand from competitors to ensure the interview is expedited to avoid losing the candidate to the competition. After interviews have taken place we make contact with both the client and the candidate to obtain feedback. Please note that candidates who attend interviews are prepared effectively by Equasion Consulting to ensure that the client and the candidate derive the most from the interview.


Salary Negotiations

Once the offer is presented to Equasion will discuss this with the candidate. We will normally request a “dummy”
payslip from the client so that the candidate can view the take home salary. We manage counter-offers.

 

Follow-ups

On the day the candidate begins work we follow-up to ensure that both the client and candidate is satisfied. We will
do regular follow-ups during the guarantee period and probe any frustrations and challenges; as well as taking the
time to motivate the candidate. Should any issues arise we would consult with the client tactfully.

 

History

2001-2002
  • Market Research
  • Attendance of recruitment related workshops
  • Tendering
  • Secured Transtel as our first client and was based onsite within the call centre
  • Secured a project to source 5 call centre staff for the medical industry of which the client employed 4 of the candidates.
2003-2004
  • Secured and became entrenched within a key client in the automotive industry (Scania)
  • Launched headhunting division
2005-2006
  • Secured Schoscholoza Meyl as a key client who entrusted Equasion with varied call centre recruitment projects
  • Secured the VVM contract to manage 50 learners within the call centre (Debt Collection) environment
2007-2008
  • Secured UNISA as a key client
  • Selected as a preferred supplier to BP
  • Enormous growth experienced during this period.
2009-2010
  • Launch of the training division
  • Selected as a Recruitment Supplier to M-Net
  • Selected as a preferred supplier to SARS